Privacy Policy
Last updated: January 2026
Christopoher Shawn Smyth and Tiffany Marie Smyth B & B (“we,” “our,” or “us”) operates a short-term rental website located at stayinvictoria.ca. We are committed to protecting your privacy and handling your personal information in a transparent, secure, and lawful manner.
This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with:
- The Personal Information Protection Act (PIPA) of British Columbia
- The Personal Information Protection and Electronic Documents Act (PIPEDA) (Canada)
- The General Data Protection Regulation (GDPR) (European Union)
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide Directly
- Full name
- Email address
- Phone number
- Billing and payment information
- Mailing address
- Government-issued identification (where required for legal or security purposes)
- Reservation details and guest preferences
- Communications with us (emails, messages, inquiries)
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- To process reservations and payments
- To communicate with you regarding your booking or inquiries
- To comply with legal and regulatory requirements
- To improve our website, services, and customer experience
- To prevent fraud and enhance security
- To send administrative or service-related communications
We will only use your personal information for purposes that a reasonable person would consider appropriate in the circumstances.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under the following lawful bases:
- Contractual necessity – to fulfill a reservation or provide services
- Legal obligation – to comply with applicable laws
- Legitimate interests – to operate and improve our business
- Consent – where required, such as for marketing communications
You may withdraw your consent at any time.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable essential website functionality
- Analyze website traffic and usage
- Improve user experience
You may manage or disable cookies through your browser settings. Note that some website features may not function properly without cookies.
5. Sharing and Disclosure of Information
We do not sell your personal information.
We may share your information only with:
- Payment processors and booking platforms
- IT and website service providers
- Legal, regulatory, or government authorities where required
- Professional advisors (accountants, lawyers)
All third parties are required to safeguard your personal information and use it only for authorized purposes.
6. International Data Transfers
Your information may be stored or processed outside of Canada, including in the European Union or the United States. Where personal data is transferred internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or equivalent protections, in accordance with GDPR and Canadian privacy laws.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal, accounting, and regulatory requirements
When no longer required, personal data is securely deleted or anonymized.
8. Your Rights
8.1 Canadian Residents
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Withdraw consent, subject to legal or contractual restrictions
8.2 GDPR Rights (EEA Residents)
You have the right to:
- Access your personal data
- Rectify inaccurate or incomplete data
- Request erasure (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Lodge a complaint with a supervisory authority
To exercise your rights, contact us using the information below.
9. Security Safeguards
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, or misuse.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Christopher Shawn Smyth and Tiffany Marie Smyth B & B
Email: [email protected]
Phone: 250-896-1923
Address: 3181 Carman Street, Victoria, BC, V8P4M2, Canada